''Customer focus'' is our 360-degree approach to managing the relationship with our customers, satisfying the customers, no matter what it takes.
 
Centers and Agents
We have established production, assembly, maintenance and service centers in America, Europe and Asia to meet various needs of the users, global agents can communicate with users in a timely and effective manner.
 
Sales Support
Customer satisfaction is our main objective and the same high level of attention is given for any phase of the product life, from quotation to field service. The sales organization has customer dedicated teams to better serve and meet clients' needs. Within the sales organization a strong application engineering team can support and suggest any project requirement, from the early development stage through the execution.
 
Project Management
Upon receipt of an order, the contract management team is there to work in closing co-operation with the client and ensures that each project is accurately defined and planned, since the early stages, and that the plan is continually tracked during all the design, production, assembly and testing phases. By understanding the customer needs and expectations, the contract management team, in coordination with engineering and operations departments, will be able to find the best solution for any issue or problem which may arise during the project execution, with the aim to meet the product quality and the delivery time that satisfy the project requirements.